How to Fix A Samsung washing machine Making Noise During the Spin Cycle?
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A noisy Samsung washing machine during the spin cycle is a common issue, but the good news is that most causes are simple to fix without calling a technician. The spin cycle is the most demanding part of the wash ,spinning the drum at high speeds (often 1,200 RPM or more). At these speeds, even a small problem creates loud noises and strong vibrations .
### 1. Perform a Load Balance Check
The most common cause of banging or thumping is an **unbalanced load** . When the drum spins, heavy items (like jeans or a bathmat) can clump together on one side, causing the drum to "thump" against the outer tub.
- **The Fix:** Pause the cycle and open the door. Spread the clothes out evenly with your hands. If the load is very small (e.g., one towel), add a few similar items to balance the weight. If it is a large, heavy item (like a duvet), try washing it alone .
- **Metal Items:** Check pockets for coins or keys, and turn clothes with zippers or metal buttons inside out to prevent clanking .
### 2. Remove the Shipping Bolts (For New Washers)
If your washer is brand new or recently moved, this is likely the culprit. Samsung installs **shipping bolts** in the back to secure the drum during transport. If these are not removed, the drum cannot move freely, causing violent shaking and loud banging .
- **The Fix:** Look at the back of the machine. If you see 3-5 large bolts with plastic spacers, they need to come out.
- Loosen them with a spanner (usually provided with the manual).
- Pull them straight out.
- Insert the plastic covers (caps) into the holes to prevent dust entering .
- *Test:* Open the door and push the drum. It should "bounce" slightly on springs. If it feels rigid, the bolts are still in .
### 3. Level the Machine (Adjust the Feet)
A machine that "walks" across the floor or vibrates heavily often has uneven feet. Your Samsung washer must be level on a solid floor .
- **The Fix:**
- Push the machine gently to see if it rocks diagonally.
- Locate the four adjustable feet (screw-type legs) on the bottom corners.
- Tilt the machine slightly and twist the feet to lower or raise them.
- Use a spirit level on top of the machine. Once level, tighten the locking nuts against the base of the washer with a wrench .
- *Note:* Avoid installing on soft carpets or weak wooden floors without reinforcement .
### 4. Check for Foreign Objects (Rattling)
If you hear a scratching or rattling sound, like marbles rolling around, a small object is likely trapped between the inner drum and the outer tub.
- **The Fix:** Check all pockets first. If the item is already lost inside:
- Look inside the drum for small items.
- Check the **Debris Filter** (located at the bottom front behind a small access panel). Open the panel, pull out the drain hose to empty water into a tray, then unscrew the filter. You might find coins, hairpins, or buttons stuck here .
### 5. Run Calibration Mode
Samsung washers have a "Calibration Mode" (CB) that resets the motor and sensors so the machine knows how to balance loads properly. You should run this after leveling the feet .
- **The Fix:** Empty the drum completely.
- Turn the machine on.
- Press and hold the **Temp** and **Delay End** buttons simultaneously for 3 seconds until "CB" appears on the screen .
- Press **Start/Pause**.
- The drum will rotate slowly and make whirring noises for 3-5 minutes. Wait for it to finish and turn off automatically. This teaches the machine its new "level" position.
### 6. Check for Overloading
Stuffing too many clothes into the machine restricts the drum's movement and strains the motor, causing a strained humming or squealing sound .
- **The Fix:** Remove some items. A general rule is that you should be able to fit a flat hand on top of the dry clothes inside the drum. If you have to push the clothes down to close the door, it is too full .
### 7. Inspect the Door Seal (Rubber Gasket)
Occasionally, the rubber door seal (gasket) can fold inward or become loose. When the drum spins, it rubs against this rubber, creating a "squeaking" or rubbing noise and a burning smell .
- **The Fix:** Open the door and run your finger around the inside of the rubber lip. Pull the rubber back toward the door to ensure it isn't tucked inside the drum.
### When to Call a Professional
If you have tried all the steps above—leveling, balancing, removing bolts, and checking the filter—and the machine still sounds like a jet engine or makes a deep **grinding** noise, the internal **tub bearing** may be failing .
- **The Symptom:** A loud, deep roaring or grinding sound that gets louder as the spin speed increases.
- **Why:** The bearing allows the outer tub to spin smoothly. Once it is worn out or the seal is broken (allowing water to rust it), it requires a full disassembly of the washer to replace.
- **Action:** Because replacing a tub bearing involves stripping the entire machine down to the chassis, it is often expensive (sometimes costing as much as a new washer). If the bearing is bad, contact Samsung Support or a certified technician .
By following these steps sequentially, you can solve the issue in most cases without spending any money on parts.
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